Privacy Policy
Last updated: August 2026
Absorbex Solutions respects your privacy and is committed to handling personal information responsibly and in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).
Who we are
Absorbex Solutions is a trading name operated by a sole proprietor in South Africa.
Information we may collect
When you browse our website, contact us or place an order, we may collect information including your name, email address, billing and delivery address, order information, transaction information, IP address, device information and information collected through cookies or similar technologies. Payment information may be processed directly by Shopify or third-party payment providers.
How we use your information
We may use personal information to process and deliver orders, communicate with customers, provide customer support, prevent fraud, operate and secure the website, meet accounting and legal obligations, improve the website and customer experience, and send marketing communications where permitted. You may unsubscribe from marketing communications at any time.
Sharing information
We may share information with service providers where reasonably necessary to operate the business, including Shopify, payment providers, courier and delivery companies, fulfilment providers, technology service providers, accountants and professional advisers. We may also disclose information where required by law. We do not sell customer personal information.
Information security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure. No internet-based system can guarantee absolute security.
Information retention
Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected or where retention is required by law.
Your information
Subject to applicable law, you may request access to personal information held about you or ask for incorrect information to be corrected. You may also request deletion where applicable.
Cookies
Our Shopify store may use cookies and similar technologies for essential website functionality, checkout, security, analytics and performance. Where required, customers will be given appropriate choices regarding optional cookies.
Contact
Privacy enquiries may be sent to sales@absorbexsolutions.com or via WhatsApp on 075 176 5067.